Royal iQ App Reviews

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So disappointing

Unfortunately the app has bugs and doesnt work the way it supposed to work ... but not always. I was able to book 2 activities on board and the theatre shows but nothing else worked and most the time could not use the app in my state room because the Wi-Fi signal was so poor. I actually cancelled my Wi-Fi plan on board because the strength was only one or two bars at most and hardly ever worked in the cabin. And that was very disappointing because the ship was advertised as being the most technically advanced ship ever. Perhaps Wi-Fi worked better with the streaming plan. I had the basic plan. Not what I expected from Royal Caribbean.

Only useful to to view our on board ship calendar and view purchases

Download this app to use on a recent voyage on the Anthem of the Seas. Though useful to view the personal calendar and also view statement of purchases, it did not record reservation made on board ship, which was a complaint that many on board had. So we missed many activities that we thought we reserved, which by the way the app displayed confirmations of. The app really was not useful as the interactive television in our room was more useful. If you want to have a handy calendar of your activities on board at your finger tips, then this app is useful, otherwise dont waste your time. Can be very good if the on board integration if fixed.

Still not working on Allure of the Seas

Great idea but not available on most ships. According to several sites, Royal Caribbean advertised that Royal iQ would be available on Oasis of the Seas and Allure of the Seas in 2015 and its still not onboard

Lame

Dont waste your phones memory on this app.

A bit clunky

Its a step in the right direction, and very welcomed, but a lot of room for improvement. Eg they need a section where all the restaurant menus are in one place and you can easily scroll between them. Also they dont update some parts regularly enough - eg out of date menus. Good for booking excursions. I found I had to keep a paper copy of the daily ship activities - really it should be all on the app. Would be if to add a feature to wait list for excursions if the one you want is sold out - some people always drop out. Calendar feature should alert you when your tour is about to depart. Recommendation to RC- spend a few days with actual passengers on board to see how they really want to use the app.

Version .147

This version has a problem. When I downloaded it, I lost my ability to see my calendar. All I see is an error message.

Not integrated

On Anthem now ....just crashed and cant access anything... Its not integrated with the spa appointments and doesnt tell you what times you are at port needs a lot of work..its not vacation when you have to make reservations for everything dinner shows..will not cruise a ship with these requirements again.. Have cruised for 20 years too stressful!!!

Doesnt work at all!

Here I sit in my room on the allure and cant use it!!!!! App straight up does not work even when connected to royals wifi.

Awful.

Even worse than the Anthems wifi.

Things That Should Be Fixed

1. When someone texts you, you dont get the notification unless the app is open. 2. The notification for the text messages is the old, outdated version. 3. Royal IQ is highly unstable and constantly crashes. That is all!

Worst scheduler ever.

We are currently on the Quantum and this app has been totally useless. We are 25 year old tech lovers so we had high hopes for this. Just a heads up, dont get on the ship without making your eating reservations. Seriously. Especially to American Icon. Weve been turned away from there 3 times so far. People have made all their reservations so dont bother trying to do it on the app. Do it online when you book your cruise. Since most people know what they want to eat 6 months in advance. Huge step back for Royal Caribbean. Try again.

App never worked

I couldnt get the app to work even though we had purchased the wi-fi package on the ship. It kept asking me reload the app as it just wouldnt connect to the Internet.

Yes but....

it would be great if you could translate your app in french. Your client does not speak English only. thank you

Crap

Very surprised that Royal Caribbean cant have an app that actually works. It says that your disconnected when you clearly connected. Its 2016 get with it RC.

Useless!

Does not even deserve the one star rating! Has not work at all, piece of crap!

Whats the point

Whats the point making an app for Cruisers of your ship and not updating or making sure it delivers?!? Im on the Allure and was excited to use app and no matter what wont connect.. You do more damage to your reputation this way! Helloo...

Useless

It says it will only work when connected to RC wifi but when I was connected it is too slow to actually down load the app. I just wanted a way to see my acct balance and see the schedule for the day. Not sure why I have to pay $20 a day for wifi. Such a waste.

Wasnt working on Oasis 5/7/16

Even when connected to the Royal-wifi network the home screen connected showing Disconnected. Hopefully the latest update will fix the bug. I was really looking forward to using this last week. Looks like I will just have to go on another cruise....

Solid app for Anthem!

This app works great. I was worried about all of the negative reviews then I realized they werent for the right ships. On my spring break trip on Anthem I was able to reserve all of our dinners and see the Cruise Compass!!! It made coordinating our family trip so easy. I liked that it told us where all the restaurants were and that it could keep track of all of our purchases. Nice work Royal!! People!!! Make sure you are on the right ship in order for this app to work.

Best app

Very useful,easy to navigate. Love the app!

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